A Detailed Guide About Metrash2 Mobile Application

What is Metrash2 Mobile Application?

Metrash2 mobile application is developed by the Ministry of Interior (MoI) in Qatar to provide various government services to residents and citizens in the country. Metrash2 is an upgraded version of Metrash with more features and a more user-friendly interface. Metrash2 mobile app offers a range of government services, such as visa services, traffic services, residency and ID services, and other public services

Residents in Qatar can use Metrash2 mobile application to get alerts on their mobile phones about important information, such as alerts for traffic violations, resident permits or driver’s license expiry, and car registration expiry. These notifications help residents stay informed and avoid any potential issues.

Moreover, there are hundreds of services you can use from this mobile application such as traffic services, residence and id services, visa services, passport services, exit and entry services, driving license services, vehicle services, and general services. There are more than 7 million transactions were completed with over 2.5m users.

To sum up, Metrash2 mobile application provides a convenient and efficient way for residents and citizens in Qatar to access a wide range of government services.

Who Can Register on Metrash2 Mobile Application?

The Metrash2 mobile application is primarily designed for use by residents and citizens of Qatar. In general, anyone who has a valid Qatari ID (QID) and a mobile phone with a Qatari phone number can register for the Metrash2 mobile application.

However, certain services offered by the Metrash2 application may have specific eligibility requirements, such as being a Qatar resident or citizen or having a valid visa or work permit. It is important to check the eligibility requirements for each service before attempting to use it through the Metrash2 application.

In addition, some services may require additional documentation or information to be submitted, such as passport copies or other supporting documents. It is important to carefully follow the instructions provided for each service to ensure that all requirements are met


Register on Metrash2 through Your Mobile Phone

Follow the below steps to register on Metrash2 Mobile Application.

Step 1: Download Metrash on your Mobile Phone

You can download and install the Metrash2 application from the App Store (iPhone Users) or Google Play Store (Android Users) respective to your device operating system.

Metrash2 Mobile Application
Metrash2 Mobile App SC for IOS

Step 2: Select the Language

Choose the preferred language to use the metrash2 mobile app. The attached two images are for your understanding, click on the Language option and then the language page will pop up with options of Arabic, English, French, Spanish, Malayalam and Urdu. Then Click Login.

Step 3: Enter the Qatar ID and Expiry Date

After choosing a language, enter QID and its expiry on the page to proceed further. When you submit the QID expiry date, you will be asked the question “Are you sure your phone number is under QATAR ID” click “Yes”.

Confirmation Metrash2 mobile app

Step 4: Activation Through SMS

Once, You are done with the above steps, Metrash will send a message for an activation key. Then you have to send that key to “92992“.

SMS to 92992 for metrash2 mobile activation

Step 5: Make Metrash2 Mobile Application PIN

To make your PIN code for an application, you need to open the app and enter the QID no, and activation codes that you received and then enter the pin two times. The pin should be at least 6 digits. This will help you to login in future. Click “Submit“.

Make PIN for Metrash2 Mobile App

Step 6: Confirmation SMS

You have done a great job, now you will get a confirmation SMS and can use a number of services on the Metrash2 mobile application.

Activate Metrash2 Mobile Application on Second Device

The good news for all Metrash2 Mobile Application users is that they can use the application on 2 mobile devices. You need to follow the steps to activate in the second device.

Step 1: Download the Metrash Mobile Application in Second Device

You can download and install the Metrash2 application from the App Store (iPhone Users) or Google Play Store (Android Users) respective to your device operating system.

Step 2: Enter Credentials

As you have already registered on Metrash2 Mobile Application, to log in to the second device you need to enter QID and password to sign in.

Step 3: Enter OTP (One Time Password)

You will get OTP on your mobile number which will be valid for 10 minutes. Enter the OTP to proceed further.

Step 4: Use Metrash Mob App in another Device

Hurrayyy! You can use it on your other device.

How to Change Mobile Number in Metrash2 Mobile Application

If you need to change the mobile number associated with your MOI Qatar Metrash2 account, you can follow these steps:

  • Visit the Ministry of Interior website.
  • Click on the “Inquiries” icon and go to the Metrash page.
  • Select “Metrash for Individuals” and enter your QID and the new mobile number.
  • Choose your preferred language and enter the CAPTCHA code.
  • Click on “Change Number” to update your mobile number.

You can also use the same page to subscribe or unsubscribe from Metrash services.

Deactivate Metrash2 on a Mobile Device

Incase, you want to deactivate your Metrash2 app. You can follow the steps:

  1. Goto Metrash2 Mobile Application.
  2. Click on the top right icon.
  3. Scroll down to the settings.
  4. Select “Deactivate
  5. Enter the password as “PIN” for confirmation.

If you were using an app on 2 devices then you have to deactivate it from both devices.

Metrash Contact Number

For technical issues related to Metrash, you can get in touch at Metrash helpline numbers, the Metrash customer care number at 2342000 or email at: [email protected]

The Government Contact Center, which offers 24-hour customer service to citizens and residents, can be reached via telephone at 109 (inside Qatar) or +974-44069999 or by fax at 44069998, or by live chat on the Hukoomi website. The e-mail address is [email protected]



A: Yes, the Metrash2 mobile app is free to download and use. However, there may be fees associated with certain government services that are accessed through the app.

A: The Metrash2 mobile app is available in both Arabic and English, making it accessible to a wider range of users.

A: The Metrash2 mobile app provides access to a range of government services, including visa renewal, traffic violation payments, and utility bill payments. Users can also apply for residency permits, request clearance certificates, and access a variety of other government services.

A: No, Metrash2 mobile app can only be accessed within Qatar. Users outside Qatar cannot access the app or its services.

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