A Detailed Guide About Metrash Mobile Application
What is Metrash Mobile Application?
The Metrash mobile application is developed by the Ministry of Interior (MoI) in Qatar to provide various government services to Qatari residents and citizens. It is an upgraded version of Metrash2 with more features and a more user-friendly interface.
The Metrash mobile app offers a range of government services, such as visa, traffic, residency, and ID services and other public services such as NOC. MOI announced that metrash2 will be discontinued from 1st March 2025. Updated Metrash has more services within few steps and added new payment gateways such ass apple pay etc.
Residents in Qatar can use the Metrash mobile application to receive mobile phone alerts about important information, such as traffic violations, resident permits or driver’s license expiry, and car registration expiry. These notifications help residents stay informed and avoid potential issues.
Moreover, this mobile application offers hundreds of services, such as traffic, residence and ID, visa, passport, exit, entry, driving license, vehicle, and general services. Over 2.5 million users completed more than 7 million transactions.
To sum up, the Metrash mobile application provides a convenient and efficient way for residents and citizens in Qatar to access a wide range of government services.
Who Can Register on Metrash Mobile Application?
The Metrash mobile application is primarily designed for residents and citizens of Qatar. In general, anyone who has a valid Qatari ID (QID) and a mobile phone with a Qatari phone number can register for the Metrash mobile application.
However, certain services offered by the Metrash application may have specific eligibility requirements, such as being a Qatar resident or citizen or having a valid visa or work permit. It is important to check the eligibility requirements for each service before attempting to use it through the Metrash application.
In addition, some services may require additional documentation or information to be submitted, such as passport copies or other supporting documents. It is important to carefully follow the instructions provided for each service to ensure that all requirements are met
Register on Metrash through Your Mobile Phone
Follow the below steps to register on Metrash Mobile Application.
Step 1: Download Updated Metrash on your Mobile Phone
You can download and install the updated Metrash application from the App Store (iPhone Users) or Google Play Store (Android Users) according to your device operating system. Metrash2 will not be available after 1st march 2025, so all Qatari residents must install the latest and updated Metrash app with more services and payment gateways.
Step 2: Select the Language
Choose the preferred language to use the metrash2 mobile app. The attached two images are for your understanding, click on the Language option and then the language page will pop up with options of Arabic, English, French, Spanish, Malayalam and Urdu. Then Click Login.
Step 3: Enter the Qatar ID
After choosing a language, enter QID on the page to proceed further. In this updated version of the Metrash mobile application its just 1 step to login.
Step 4: Activation Through SMS
Once, You are done with the above steps, Metrash will send a message for an activation key. Then you have to send that key to “92992“.
Step 5: Make Metrash Mobile Application PIN
To make your PIN code for an application, you need to open the app, enter the QID no, and activation codes that you received and then enter the PIN two times. The pin should be at least 6 digits. This will help you to log in in future. Click “Submit“.
Step 6: Confirmation SMS
You have done a great job, now you will get a confirmation SMS and can use a number of services on the Metrash mobile application.
Activate Metrash Mobile Application on Second Device
The good news for all Metrash Mobile Application users is that they can use the application on 2 mobile devices. You need to follow the steps to activate in the second device.
Step 1: Download the Metrash Mobile Application in Second Device
You can download and install the Metrash application from the App Store (iPhone Users) or Google Play Store (Android Users) according to your device operating system.
Step 2: Enter Credentials
As you have already registered on Metrash Mobile Application, to log in to the second device you need to enter QID and password to sign in.
Step 3: Enter OTP (One Time Password)
You will get OTP on your mobile number which will be valid for 10 minutes. Enter the OTP to proceed further.
Step 4: Use Metrash Mob App in another Device
Hurrayyy! You can use it on your other device.
How to Change Mobile Number in Metrash Mobile Application
If you need to change the mobile number associated with your MOI Qatar Metrash account, I have created a full guide for you else you can follow these steps:
- Visit the Ministry of Interior website.
- Click on the “Inquiries” icon and go to the Metrash page.
- Select “Metrash for Individuals” and enter your QID and the new mobile number.
- Choose your preferred language and enter the CAPTCHA code.
- Click on “Change Number” to update your mobile number.
You can also use the same page to subscribe or unsubscribe from Metrash services.
Deactivate Metrash on a Mobile Device
Incase, you want to deactivate your Metrash app. You can follow the steps:
- Goto Metrash Mobile Application.
- Click on the top right icon.
- Scroll down to the settings.
- Select “Deactivate“
- Enter the password as “PIN” for confirmation.
If you were using an app on 2 devices then you have to deactivate it from both devices.
Metrash Contact Number
For technical issues related to Metrash, you can get in touch at Metrash helpline numbers, the Metrash customer care number at 2342000 or email at: [email protected]
The Government Contact Center, which offers 24-hour customer service to citizens and residents, can be reached via telephone at 109 (inside Qatar) or +974-44069999 or by fax at 44069998, or by live chat on the Hukoomi website. The e-mail address is [email protected]
I just concern about my Metrash2
Dear Yolanda,
Please share your concer, We will try our best to assist you.
Thank you